Care & Support Services

Needs that are tailored to the requirements of our customers

We offer a variety of health and social care packages which are needs driven.

Our range of personalised care services uniquely position us to provide person centric care and social mobility at the right time for the right people.

We deliver care for people with mental health issues, vision and hearing impairments, disabilities, learning disabilities, alcohol dependency, Huntington’s disease, dementia and MS, as well as those who require stoma and catheter care,
peg feeding, end of life support (Palliative care) and all those in need of social care.

We are responsive to the needs of those in our care, providing a flexible service that is tailored to the care requirements of our customers. This includes:

  • 24hr care and support packages, 7 days a week, 365 days of the year, provided in the customers home or place of residence, including live-in care where required, covering:
  • Domestic services: food preparation, cleaning and shopping
  • Personal care: washing, dressing and medications
  • Home assistance and support covering daily and weekend visits, at an arranged frequency agreed with the customer
  • Check-ins with customers, ensuring those in our care are safe, comfortable and taking their medication
  • Escort service to support our customers with hospital visits, shopping and other social requirements

Working alongside the local authorities, community nursing team
and all brokerages.

We also offer:

Direct payments (DP) Provided managed accounts Self-funded (Private arrangement)


Device

Personalised Care

Respite Care and Support

Responsive

Needs Led

We also provide an emergency call facility for customers, so they know that they can contact us day or night with any issues and worries they may have.

Person centric care delivered at the right time, to the right people, 24hrs a day.

We want our customers to know that we are there when they need us, beyond the care packages we provide them.

Delivering Care, Delivering Quality

Meeting the needs of people in our care.